Returns & Claims

Claims / Complaints

To speed up the entire complaint process, please send detailed information along with photos of the defect to the email address officebp@takofoods.eu. We will contact you as soon as possible with further instructions regarding the next steps.

Information about complaint conditions can be found in our Terms and Conditions >>> HERE.

 

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Return of Goods (Withdrawal from the Contract)

According to the law, the customer has the right to withdraw from the contract within 14 days without giving any reason.

Information about the terms and conditions for returning goods can be found in our Terms and Conditions >>> HERE.